Invector Service Terms of Use

Toggle Campus Co., Ltd.

• Enactment Date: August 12, 2026

• Effective Date: August 4, 2026

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of these Terms of Use is to define basic matters, such as the rights, obligations, and responsibilities, as well as the terms and procedures of use, between Toggle Campus Co., Ltd. (hereinafter referred to as the "Company") and the Customer regarding the use of the software service Invector (app.invector.co) and all incidental services (hereinafter referred to as the "Service") operated and provided by the Company.

Article 2 (Definition of Terms)

The definitions of terms used in these Terms of Use are as follows:

1. "Service" means the AI-based financial disclosure (XBRL) and DSD preparation support software provided by the Company through app.invector.co and related domains, applications, and APIs, as well as all services incidental thereto.

2. "Customer" means a corporation or individual business owner that has agreed to these Terms of Use and entered into a Service use contract with the Company.

3. "User" means an individual, such as an officer or employee of the Customer, who has been granted an account by the Customer to access the Service.

4. "Account" means any means of identification issued by the Company for the Customer and Users to log in to and use the Service.

5. "Input Data" means all data, including files, numerical values, text, and documents, uploaded, entered, or transmitted to the Service by the Customer or Users.

6. "Generated Data" or "Deliverables" means all outputs, such as tagging results, validation results, reports, and converted files, generated by the Service processing Input Data.

   1. The corresponding deliverable is not an IXD.

7. "AI Deliverables" means the parts of the Generated Data that are generated through inference by artificial intelligence models.

   1. The corresponding deliverable is not an IXD.

8. "DSD" means the standard financial statement template document used in the Financial Supervisory Service (FSS) Electronic Disclosure System (DART).

   1. This is a deliverable created using the FSS DART Editor.

9. "IXD" means disclosure documents in the XBRL format prescribed by the Financial Supervisory Service.

   1. This is a deliverable created using the FSS XBRL Editor.

10. "Taxonomy" means the XBRL taxonomy distributed by regulatory bodies such as the Financial Supervisory Service.

11. "Extension" means an extended element created by the Customer to represent items that do not exist in the standard Taxonomy.

12. "Validation" means the formal and mechanical verification process in accordance with rules provided by the Service or regulatory bodies.

13. "Consulting Service" means human resource support services provided by the Company under a separate contract or individual agreement in accordance with Chapter 4.

14. "Individual Contract" means any agreed document other than these Terms of Use, such as an application form, order sheet, quotation, or service contract, entered into between the Company and the Customer.

The definitions of terms not defined in these Terms of Use shall follow relevant laws, regulations, and general commercial practices.

Article 3 (Validity of Terms of Use)

1. These Terms of Use shall become effective upon being posted on the Service screen or through a method designated by the Company.

2. If the Customer or a User accesses or uses the Service, they are deemed to have fully reviewed and agreed to the contents of these Terms of Use.

3. The Customer bears the obligation to ensure that its affiliated Users comply with these Terms of Use, and any actions of the Users shall be deemed actions of the Customer.

4. In the event of a conflict between these Terms of Use and the contents of an Individual Contract, the Individual Contract shall prevail. Matters not specified in the Individual Contract shall follow these Terms of Use.

5. Matters not specified in these Terms of Use shall follow relevant laws and regulations, as well as detailed guidelines, pricing policies, and privacy policies separately established by the Company.
   
   

Article 4 (Amendment and History of Terms of Use)

1. The Company may amend these Terms of Use to the extent that such amendments do not violate relevant laws and regulations.

2. The primary reasons for the Company to amend these Terms of Use are as follows:

   • Enactment or amendment of relevant laws and regulations

   • Changes to disclosure systems, templates, Taxonomies, or submission requirements by regulatory bodies such as the Financial Supervisory Service

   • Addition, modification, or suspension of Service features

   • Changes to the policies or configurations of third-party services (AI models, cloud, etc.) used by the Company

   • Changes to pricing and billing policies

   • Operational necessities, such as securing safety/security or correcting clerical errors

3. The Company will specify the content of the amended Terms of Use and its effective date, and notify the Customer via an in-service notice or the email address registered by the Customer at least 7 days prior to the effective date. However, in the case of amendments that are disadvantageous to the Customer or significant, notification will be provided at least 30 days prior to the effective date.

4. If the Customer continues to use the Service without explicitly expressing an intention to refuse after the notification of the amendment and up to the effective date, the Customer shall be deemed to have agreed to the amended Terms of Use.

5. If the Customer does not agree to the amended Terms of Use, the Customer may terminate the service contract prior to the effective date. In this case, refunds shall be processed in accordance with Article 24.

6. The Company shall retain and post the amendment history of these Terms of Use (version, effective date, key changes) within the Service.
   
   

Chapter 2 Service Details and Limitations

Article 5 (Provision of Service)

1. The Company provides the following services to the Customer. The specific scope of provision depends on the plan selected by the Customer and individual contracts.

   1. XBRL

      • XBRL tagging creation and editing support features

        • Tagging, creation, and editing refer to the parts performed within Invector.

        • IXD is not a deliverable of Invector.

          • Any modification, creation, etc., of tables within an IXD must be performed within the FSS XBRL Editor.

      • Taxonomy search and mapping support features

        • Search, mapping, and support refer to the parts performed within Invector.

      • Validation execution and result checking features

        • Validation refers to the parts performed within Invector.

      • Comparison between DSD ↔ IXD

      • Numerical entry feature into IXD

      • Deliverable generation and download features

        • Deliverable refers to the comparison details.

      • Other features developed additionally by the Company or provided through partnerships

   2. DSD

      1. Dart URL → Convert to Excel / DSD

      2. Excel → Convert to DSD

      3. Comparison between DSD ↔ DSD

      4. Review of a single DSD

      5. Other features developed additionally by the Company or provided through partnerships

2. In principle, the Service is provided 24 hours a day, year-round. However, exceptions under Article 9 and Appendix 1 (SLA) shall apply.
   
   

Article 6 (Nature and Limitations of the Service)

Customers must verify the contents of this Article before using the Service.

1. Reference Tool: The Service is a software tool designed to assist the Customer's disclosure operations, and all results provided by the Service are reference materials. The Service does not provide accounting, tax, or legal advice.

2. No Guarantee of Accuracy: The Company does not guarantee that the deliverables provided by the Service are complete or accurate. Deliverables from the Service may contain errors, omissions, or inaccurate items.

3. Possibility of AI Errors: Some features of the Service are based on artificial intelligence models, which, due to their technical nature, may generate results that differ from the facts or are inappropriate (including so-called hallucination phenomena). Different results may be generated even for the identical inputs.

4. Mandatory Review Obligation: The Customer must not use the deliverables of the Service as-is, and must review, modify, and finalize the entire content under the Customer's own responsibility and judgment before using them.

5. Limits of Coverage: The Service does not support all industries, all account titles, all disclosure forms, or all regulatory requirements. Areas not supported by the Service must be handled directly by the Customer.

6. Passing Validation ≠ Suitable for Disclosure: Validation is merely a formal and mechanical verification. The fact that a document has passed Validation does not mean that the document complies with relevant laws and regulations or the requirements of regulatory bodies, and does not guarantee its suitability for disclosure.
   
   

Article 7 (Attribution of Responsibility for Disclosures)

1. Ultimate Responsibility for Disclosure: The ultimate responsibility for the content, format, timing, and legality of disclosure documents rests entirely with the Customer.

2. Responsibility for Submission to Regulatory Bodies: The Customer is responsible for the act of submitting to regulatory bodies or submission systems, such as the Financial Supervisory Service and DART, and the results thereof. The Company does not submit on behalf of the Customer.

3. Responsibility for Tagging Review: The review of the appropriateness and final confirmation of tagging shall be performed by the Customer.

4. Responsibility for Creating Extensions: Determining whether Extension elements need to be created, as well as deciding on their names, definitions, attributes, and validity, is the responsibility of the Customer.

5. Responsibility for Taxonomy Selection: The final judgment regarding the Taxonomy version to be applied and the selection/mapping of individual elements is the responsibility of the Customer.

6. Exclusion of Accounting Judgments: Judgments regarding the appropriateness of accounting treatments, account classifications, recognition, measurement, presentation, and notes disclosure are not included in the scope of the Service.

7. No Provision of Professional Advice: The Company does not provide professional advice based on qualifications such as Certified Public Accountant, attorney, or tax accountant, and no deliverable of the Service shall be interpreted as professional advice.

8. No Substitution for Audit or Review Opinions: The Service does not replace the audit or review procedures of an external auditor.

9. The Company shall not be liable for any damages, sanctions, corrective disclosures, fines, etc., arising from the Customer's use of Service deliverables without review, or the Customer's failure to fulfill the responsibilities outlined in each paragraph of Article 7.
   
   

Article 8 (Artificial Intelligence Processing and Data Training)

1. The Company may use third-party artificial intelligence services as described in Article 26 to provide the Service, and in this case, all or part of the Input Data may be transmitted to and processed by the respective operators.

2. Exclusion of Customer Data from Training: The Company does not use the Customer's Input Data and Generated Data for the purpose of training artificial intelligence models of the Company or third parties. The Company applies conditions (such as opt-out settings) in contracts with third-party AI operators that exclude data usage for training purposes.

3. Storage of Prompts and Processing Logs: The Company may store Customer requests (prompts) and their processing results for service provision, error analysis, quality improvement, and dispute resolution. The storage period shall follow Article 17.

4. Deletion of Prompts: The Customer may request the deletion of stored prompts and processing results through features within the Service or the procedures in Article 18. However, records that are legally required to be preserved are excluded.

5. Changes to AI Services: The Company may change the artificial intelligence models, versions, or operators it uses without prior notice due to service quality, cost, stability, or changes in third-party operator policies. In such cases, the format or quality of the deliverables may vary.
   
   

Article 9 (Modification, Suspension of Service, and Regulatory Compliance)

1. Updates: The Company may modify, add, or delete Service features, screens, and specifications at any time, and the contents and timing thereof shall be determined by the Company.

2. Response to Regulatory Changes: The Company does not bear the obligation to reflect changes in regulatory systems, templates, Taxonomies, or submission requirements in the Service every time they occur. Whether, to what extent, and when to reflect such changes shall be determined by the Company, and shall follow the Individual Contract only if separately specified in such contract.

3. The Company may suspend all or part of the Service in any of the following cases:

   • Regular or emergency system inspections, expansion, replacement, or relocation

   • When normal Service provision is difficult due to power outages, facility failures, usage surges, etc.

   • Failures or suspension of third-party services

   • Force majeure such as natural disasters or national emergencies

   • Other significant business reasons of the Company

4. If the Company intends to terminate the entire Service, it shall notify the Customer at least 30 days prior to the scheduled termination date, and refund the pre-paid fees corresponding to the remaining usage period on a pro-rata basis.
   
   

Article 10 (Accounts and Restriction of Use)

1. Accounts are granted to the Customer, and individual User accounts are managed by the respective Users. Accounts may not be shared with others.

2. Prohibition of External Sharing: The Customer must not provide or share accounts or Service access rights with entities other than the contracting legal entity, such as affiliates, related companies, accounting firms, law firms, external advisors, or outsourcing companies, unless prior written consent is obtained from the Company.

3. The Company may restrict the use of the Service or suspend accounts without prior notice in any of the following cases:

   • Sharing accounts in violation of Paragraph 2

   • When calls or traffic significantly exceeding normal usage levels occur

   • Engaging in prohibited activities under Article 20

   • Interfering with the stable operation of the Service or causing harm to other customers

   • Delinquency in payment of fees

4. The Company will notify the Customer of the reasons for the restriction of use without delay after imposing the restriction. The Customer may submit an explanation if there is an objection, and the Company will resume service if it accepts the explanation.
   
   

Chapter 3 Obligations of the Customer

Article 11 (Obligations of the Customer)

The Customer bears the following obligations:

1. Input of Accurate Information: Verify that the financial information and other materials entered into the Service are accurate, up-to-date, and lawful.

2. Final Disclosure Review: Thoroughly review and finalize deliverables before submitting them to regulatory bodies or using them externally.

3. Compliance with Laws: Comply with disclosure and accounting-related laws, such as the Financial Investment Services and Capital Markets Act and the Act on External Audit of Stock Companies.

4. Access Rights Management: Securely manage accounts and passwords, and revoke the rights of Users who have retired or changed duties without delay. Notify the Company immediately upon learning of account theft or leakage.

5. Prohibition of Uploading Illegal Materials: Do not upload materials that infringe upon the rights of others or violate laws and regulations.

6. Prohibition of Uploading Malicious Code: Do not upload or transmit viruses, malicious code, or other files or codes that may harm the system.

7. Restriction on Entering Third-Party Information: Do not enter personal information or trade secrets of third parties beyond the scope necessary for using the Service. If personal information must be entered, the Customer shall obtain necessary consents and execute procedures under relevant laws at its own responsibility.

8. Prohibition of Abuse of Test Environments: Do not use the free trials, demos, or test environments provided by the Company for actual disclosure purposes, or repeatedly create and use them for the purpose of avoiding contracts.
   
   

Chapter 4 Consulting Services

Article 12 (Scope of Consulting Services)

Consulting Services are provided only if there is a separate contract or individual agreement, and the scope thereof is as follows:

1. DSD Report Tagging

   • The Company performs tagging operations based on the previous year's DSD for the corresponding quarter of the disclosure year.

     • Example:

       • If the quarter of the disclosure year for which consulting is desired is 26 Q4 (Annual Report), the work will be performed using the DSD released in 25 Q4.

     • "Initial IXD Creation" means creating and delivering once an IXD draft file that reflects the table boxes, sentence boxes, and tag structures existing in the reference data, based on the final DSD and IXD of the immediately preceding comparative period provided by the Customer by the baseline date.

     • This does not include reflecting notes, tables, sentences, tags, and layouts newly added, deleted, or modified in the current reporting period, entering figures/text, accounting judgments, final disclosure inspections, or submissions.

   • Any IXD modifications and tagging modifications arising after completion of the work shall be performed directly by the Customer.

     • The Company will correct free of charge any objective omissions, tag/value mismatches, or file corruptions caused by the Company's failure to correctly reflect the reference data provided by the Customer.

     • Any modifications caused by changes in the Customer's DSD, financial statements, notes, or tagging criteria after the initial delivery shall be performed directly by the Customer, and if performed by the Company, shall be deemed a separate service.

2. One-time IXD Creation

   • The Company receives the previous year's baseline DSD up to 21 days prior to the disclosure date of each quarter to deliver the IXD once.

     • Any IXD modifications and tagging modifications arising after completion of the work shall be performed directly by the Customer.

     • The unit of "one-time creation" refers to one separate IXD and one consolidated IXD for a single reporting period. Semi-annual reports and annual reports are deemed different creation cases.

     • If the Customer fails to provide materials by the baseline date, the Company's delivery schedule may be postponed by the number of delayed business days or more, and delivery by the scheduled disclosure date is not guaranteed. Urgent work will be performed at an additional cost only if accepted by the Company.

3. Numerical Entry

   • The entry of financial figures and other data is entirely performed directly by the Customer.

   • The Company does not provide reviews or validations for figures entered by the Customer.

   • The Company shall not be liable for any results arising from errors in the figures entered by the Customer.

4. Inspection and Acceptance Confirmation Procedures

   • The Company conducts an IXD-IXD or reference data reconciliation prior to delivery.

   • Provide change logs upon delivery.

   • The Customer inspects within 3 to 5 business days after delivery.

   • The Customer compiles modifications into a single list.

   • Distinguish between Customer's subsequent changes and Company's errors.

5. Customer changes after acceptance confirmation shall be treated as additional services.
   
   

Article 13 (Limitations on Consulting Services)

1. Basic consulting includes one initial onboarding session, up to 2 hours per session. Onboarding is for the purpose of guiding the use of the Service and the Financial Supervisory Service Editor, and does not include continuous direct modification of Customer files or proxy execution of disclosure tasks.

2. Consulting Services are limited to the scope specified in Article 12, and tasks not specified (additional quarterly work, re-work, modification response, advice, etc.) are excluded.

3. If work is delayed or performed using alternative materials due to the failure to provide necessary materials by the baseline date set forth in Article 12, the Company shall not be liable for the consequences thereof.

4. Articles 6 and 7 apply equally to Consulting Services. Tagging results performed by the Company are also reference materials, and the final review and disclosure responsibilities rest with the Customer.

5. The consideration, schedule, format of deliverables, and delivery methods of Consulting Services shall be determined in individual contracts.
   
   

Chapter 5 Data Processing

Article 14 (Information Collected)

1. The Company collects and processes the following information to provide the Service:

   • Account Information: Company name, business registration number, manager name, email, contact information, department/position

   • Input Data: Financial materials and documents uploaded/entered by the Customer

   • Generated Data: Tagging results, validation results, output files

   • Logs: Login date and time, IP address, browser/device information, feature usage history, error logs

   • Metadata: File name, file size, creation/modification date and time, processing time, etc.

2. Matters regarding the collection, use, provision, consignment of personal information, and the exercise of data subject rights shall follow the Company's Privacy Policy. https://invector.co/pp
   
   

Article 15 (Ownership of Data)

1. All rights to Input Data belong to the Customer.

2. The right to use Generated Data belongs to the Customer. However, intellectual property rights to assets owned by the Company, such as services, software, algorithms, templates, and mapping rules, are reserved by the Company.

3. The Customer grants the Company a non-exclusive, royalty-free license to store, reproduce, transmit, and process Input Data and Generated Data to the extent necessary for Service provision, failure response, customer support, and backup. This license is used only for the above purposes and expires in accordance with Article 18 upon termination of the service contract.

4. Statistical Data and Anonymization: The Company may generate anonymized statistical information that cannot identify individual customers or users and use it for service improvement, quality control, and the Company's business purposes. Statistical information does not include identifiable information, such as the Customer's financial figures or document contents.
   
   

Article 16 (Data Processing and Security)

1. The Company implements safety measures prescribed by relevant laws, such as encrypting Input Data during transmission and storage.

2. The Company grants data access rights only to the minimum number of personnel necessary for providing the Service and manages access logs.
   
   

Article 17 (Backup and Retention Period)

1. The Company regularly performs backups to prevent data loss. The backup cycle is once a day, and the storage location is in a domestic region.

2. Backups are for securing the continuity of the Company's Service, and do not create an obligation to respond to the Customer's individual data recovery requests. Customers should back up important data separately.

3. Each data is retained during the contract period until requested otherwise by the customer company.
   
   

Article 18 (Return and Deletion of Data)

1. Export Provision: The Customer may download Input Data and Generated Data through features within the Service at any time during the usage period.

2. Data Return: Upon termination of the service contract, the Customer may request the return of data within 30 days from the termination date, and the Company will provide it in a standard format that the Company can offer. Return cannot be requested after the lapse of said period.

3. Deletion Request: The Customer may request the Company to delete data during the usage period or after contract termination. Requests are accepted at contact@invector.co.

4. Time of Deletion Completion: The Company will delete the data from its production system within 10 business days from the date of receiving the deletion request. Data included in backup storage is sequentially destroyed when the backup retention cycle expires, and is not used for purposes other than recovery until that point.

5. Information subject to preservation obligations under relevant laws shall be stored separately for the corresponding period and then destroyed.

6. The Company does not bear the obligation to recover data after deleting it in accordance with the Customer's request or the expiration of the retention period.
   
   

Chapter 6 Intellectual Property Rights and Prohibited Activities

Article 19 (Attribution of Rights and License)

1. All intellectual property rights regarding the Service, software, trademarks, designs, documents, and related matters belong to the Company or legitimate rights holders.

2. The Company grants the Customer a non-exclusive, non-transferable, non-sublicensable license to use the Service for the Customer's internal business purposes during the usage period.

3. The Customer must not transfer, lease, or provide as collateral all or part of its status or license under this contract to a third party without the prior written consent of the Company.
   
   

Article 20 (Prohibited Activities)

The Customer and Users shall not engage in any of the following activities:

1. Reselling, sublicensing, renting, distributing, or providing the Service to third parties in an equivalent manner

2. Attempting to reverse engineer, decompile, disassemble the Service, or extract its source code

3. Automatically collecting data or screens of the Service using crawlers, scrapers, bots, etc.

4. Engaging in automated attack activities, such as brute force, excessive concurrent requests, vulnerability scanning, and attempting to bypass the Service's security measures

5. Using APIs in excess of the call limits or usage conditions set by the Company, or accessing APIs in an unauthorized manner

6. Using the Service for the purpose of developing/providing competing services, or analyzing, comparing, measuring, and publicizing the results of the Service's features, performance, and structure

7. Unauthorized reproduction, modification, or creation of derivative works of all or part of the Service

8. Removing or modifying the Company's trademarks, logos, or copyright notices
   
   

Article 21 (Scope of Use of Deliverables)

1. The Customer may freely use Generated Data for the Customer's own disclosure operations and internal business purposes.

2. The Customer may not use Generated Data for the purpose of providing it to third parties or commercially reselling it. However, this does not apply to cases where it is submitted to regulatory bodies, external auditors, advisory firms, etc., for the execution of the Customer's disclosure obligations.

3. The Company does not guarantee that Generated Data does not infringe upon the rights of third parties.
   
   

Chapter 7 Usage Fees and Contract

Article 22 (Usage Fees and Payment)

1. The Service's usage fees, plan structure, and add-on service fees are defined in the contract.
   
   

Article 23 (Contract Period and Automatic Renewal)

1. The service contract period shall be the period defined in the individual contract or the agreement negotiated with the Customer.
   
   

Article 24 (Refunds)

1. Principle: Fees for usage periods that have already commenced are non-refundable.

2. Exceptions are made in the following cases:

   • When there is a period during which the Service could not be provided due to reasons attributable to the Company: Refund the fee corresponding to the respective period calculated on a pro-rata basis or extend the usage period

   • When the Company terminates the Service in accordance with Article 9, Paragraph 4: Pro-rata refund of fees for the remaining period

   • When the Customer terminates the contract because they do not agree to the amended Terms of Use in accordance with Article 4, Paragraph 5: Pro-rata refund of fees for the remaining period

   • When refunds are prescribed by relevant laws: Follow the respective laws

3. Consulting Services are non-refundable after commencement. However, cases where commencement was not possible due to reasons attributable to the Company are excluded.

4. In principle, refunds will be paid using the original payment method within 25 business days from the date of request.
   
   

Article 25 (Delinquency and Suspension of Use)

1. If the Customer fails to pay the fees by the payment deadline, the Company will demand payment, and if payment is not made even after 7 days have elapsed from the demand date, the Company may suspend the use of the Service.

2. If the suspension state continues for 30 days or more, the Company may terminate the service contract and process data in accordance with Articles 17 and 18.
   
   

Chapter 8 Third-Party Services and Liability

Article 26 (Third-Party Services)

1. The Company uses the following third-party services to provide the Service:

   Classification Operator Purpose of Use Artificial Intelligence Model OpenAI, Anthropic Natural language processing and tagging inference Cloud Infrastructure Google Cloud Service hosting and data storage Data Storage MongoDB Data storage Logging Sentry In-app log storage Login and Authentication Firebase Login and authentication

2. The Company may change or add third-party service operators.

3. Scope of Liability for Failures: In the event that the Service is interrupted or its quality is degraded due to failures, performance degradation, policy changes, or termination of third-party services, the Company will take reasonable measures to recover it but shall not be held liable for any damages resulting therefrom. Such time will be excluded from the uptime calculation under the SLA in Appendix 1.
   
   

Article 27 (Limitation of Liability)

1. The Company shall not be liable for any failure to provide the Service due to force majeure, such as natural disasters, war, infectious diseases, power outages, failures of telecommunication operators, or measures by national authorities.

2. The Company shall not be liable for damages caused by reasons attributable to the Customer, issues with the Customer's facilities/network, or errors in data entered by the Customer.

3. In no event shall the Company be liable for indirect, special, or consequential damages, including lost profits, loss of business opportunities, or data loss.

4. The Company makes no warranties of any kind and bears no liability for damages regarding free services, trial versions, and beta features.
   
   

Article 28 (Termination of Contract)

1. The Customer may terminate the service contract at any time through procedures within the Service or by email notification. In principle, termination shall take effect on the expiration date of the corresponding usage period.

2. The Company may terminate the service contract if the Customer materially violates these Terms of Use and fails to correct the violation within 7 days from the date of receiving a request for correction.

3. If the contract is terminated, the Customer's access rights to the Service are immediately lost, and data will be processed in accordance with Article 18.
   
   

Article 29 (Confidentiality)

1. The Company and the Customer shall not disclose to third parties or use for purposes other than this contract any trade secrets and confidential information of the other party obtained during the execution of this contract.

2. The obligation in Paragraph 1 shall survive for 3 years after the termination of the contract.

3. The following information is excluded from confidential information: facts already in the public domain, information legitimately acquired, and information required to be disclosed by laws or regulatory bodies.
   
   

Chapter 9 Miscellaneous

Article 30 (Notification)

1. Notifications from the Company to the Customer will be sent to the email address registered by the Customer or posted within the Service.

2. The Customer must update contact information immediately if it changes, and the Company shall not be liable for any disadvantages arising from neglecting to do so.
   
   

Article 31 (Governing Law and Jurisdiction)

1. These Terms of Use and the service contract shall be governed by and construed in accordance with the laws of the Republic of Korea.

2. In the event of a dispute between the Company and the Customer regarding the use of the Service, both parties shall negotiate in good faith for an amicable resolution.

3. If an agreement cannot be reached, the Seoul Central District Court shall be the exclusive court of first instance.
   
   

Article 32 (Severability, etc.)

1. Even if some provisions of these Terms of Use are held to be invalid, the validity of the remaining provisions shall not be affected.

2. The mere fact that the Company did not exercise a right under these Terms of Use shall not be construed as a waiver of that right.
   
   

Addenda

1. These Terms of Use shall become effective on August 4, 2026.
   
   

Terms of Use Amendment History

Version Effective Date Key Changes v1.0 2026-08-04 First Enactment

Appendix 1. Service Level Agreement (SLA)

Toggle Campus Co., Ltd. – Invector

• Effective Date: August 4, 2026

• This SLA constitutes a part of the Terms of Use, and terms defined in the Terms of Use have the same meanings in this SLA.
  
  

1. Scope of Application

1.1 This SLA applies to Customers who are using a paid plan and are not delinquent in paying fees.

1.2 It does not apply to free trials, demos, beta features, test environments, or Consulting Services.

1.3 If a different service level is defined in an individual contract, the individual contract shall prevail.

2. Monthly Uptime Ratio

2.1 Target Level

The Company operates the Service with a target monthly uptime ratio of [To be entered: e.g., 99.5]% or higher.

2.2 Calculation Method

Monthly Uptime Ratio (%) = (Total Service Hours in Current Month − Downtime in Current Month) ÷ Total Service Hours in Current Month × 100

• Total Service Hours in Current Month: The total number of minutes in the corresponding month minus the excluded times in Article 3

• Downtime: The time, based on the Company's monitoring system, during which all Customers cannot access or use the core features of the Service for a continuous period of 48 hours or more (2880 minutes)

• The unit of calculation is minutes, rounded to the nearest thousandth.

• The calculation period is from 00:00 on the 1st of each month to 24:00 (KST) on the last day of the month.
  
  

2.3 Cases Not Constituting Downtime

The following cases are not considered downtime, and delays in some features or errors limited to individual accounts also do not constitute downtime.

• Cases where Service access is possible but response speed is degraded

• Processing failures occurring only for specific files or specific data

• Errors reproduced only within individual Customer environments
  
  

3. Reasons Excluded from Uptime Calculation

The time corresponding to each of the following paragraphs is excluded from Downtime and Total Service Hours.

3.1 Scheduled Maintenance

• The Company performs scheduled maintenance after giving prior notice.

  • Every Thursday 16:00 - 20:00

  • During this time, access or work may be difficult and may be interrupted.
    
    

3.2 Emergency Maintenance

When urgent measures are needed, such as responding to security vulnerabilities or ensuring data integrity, the Company may perform work without prior notice and will notify the reason without delay afterward.

3.3 Force Majeure

Reasons beyond the reasonable control of the Company, such as natural disasters, fires, wars, riots, infectious diseases, strikes, orders/dispositions of national organs, large-scale power outages, or telecommunication network failures

3.4 Third-party Service Failures

Time caused by failures, delays, or policy changes of third-party services in Article 26 of the Terms of Use (AI models, cloud infrastructure, email, translation APIs, etc.) and domestic/foreign telecommunication operators

3.5 Customer-Side Reasons

• Cases due to the Customer's environment, such as the Customer's network, firewall, terminal, or browser

• Cases where use is restricted because the Customer violated the Terms of Use

• Cases due to work performed at the request of the Customer

• Cases where the Customer failed to follow recommended specifications or the instructions for use guided by the Company
  
  

3.6 Others

• Failures or inspections of regulatory systems (DART, etc.)

• Suspension of use due to delinquency in payment of fees
  
  

4. Failure Response

4.1 Incident Severity Levels

Severity Definition Examples P1 (Urgent) Entire service unavailable or risk of data loss Login impossible, system-wide failure P2 (High) Core features unavailable, no workaround Tagging save failure, deliverable generation impossible P3 (Normal) Anomalies in some features, workaround exists Specific screen error, display error P4 (Low) Queries/improvement requests that do not hinder service use Usage inquiries, feature suggestions

The initial assessment of the incident severity is performed by the Company and may be adjusted during the investigation process.

4.2 Initial Response Time

"Initial response" means that the Company confirms receipt, assigns a person in charge, and replies with an action plan, and does not guarantee the resolution (recovery) of the incident.

Severity Weekdays (Within business hours) Weekdays (Outside business hours) Weekends/Holidays P1 Within 24 hours Within 24 hours Within 24 hours P2 Within 24 hours Within 24 hours Within 24 hours P3 Within 72 hours Within 72 hours No work performed P4 Within 168 hours Within 168 hours No work performed

4.3 Business Hours and 24x7 Operations

• Business Hours: Weekdays 10:00 ~ 19:00 (KST)

• Closed: Saturdays, Sundays, and South Korean legal holidays

• The Company will make reasonable efforts for recovery even outside business hours solely for P1-severity incidents.
  
  

4.4 Support Channels

Channel Contact Information Hours of Availability Email contact@togglecampus.com 24-hour reception / Response within business hours In-service Inquiry In-app customer support menu / AI consultation 24-hour reception / Response within business hours Telephone 02-6010-0731 Within business hours

• Please report P1 incidents through 02-6010-0731 or Gyutae Bae/010-4727-5162 among the above channels.

• When reporting an incident, providing the date and time of occurrence, account information, reproduction steps, and error screens will help expedite the response.
  
  

4.5 Failure Notification

• In the event of a P1 or P2 incident, the Company will notify the Customer of the fact and progress through an in-service notice or email.
  
  

5. Indemnification

5.1 Measures under this SLA are subject to Article 27 (Limitation of Liability) of the Terms of Use.

5.2 This SLA does not guarantee the accuracy, completeness, or disclosure suitability of the deliverables of the Service. Such matters shall follow Articles 6 and 7 of the Terms of Use.

6. Amendments to SLA

The Company may amend this SLA, and the amendment procedure shall mutatis mutandis follow Article 4 of the Terms of Use.

Toggle Campus Co., Ltd.

Address: 2nd Floor, 33-10 Gangnam-daero 78-gil, Gangnam-gu, Seoul (Yeoksam-dong)

Business Registration Number: 809-81-03005

Representative: Gyutae Bae

Email: baegyutae@togglecampus.com

TEL: 02-6010-0731